Terms of Service

Welcome to Carup! Please read our Terms of Service carefully before using our website or making a purchase. By accessing or using our services, you agree to be bound by these terms and conditions.

1. General Terms

By using our website and services, you agree to comply with all applicable laws and regulations. You also agree to these Terms of Service and any other policies or guidelines posted on our website.

2. Product Information

We strive to ensure that all product information, including descriptions, prices, and availability, is accurate. However, we do not guarantee the accuracy or completeness of any product information. Carup reserves the right to modify product details, prices, and availability at any time without notice.

3. Orders and Payment

All orders placed on our website are subject to acceptance. By placing an order, you authorize us to charge the payment method you provided for the total amount of your purchase, including taxes and shipping fees.

Carup accepts payments via credit/debit cards, PayPal, and other payment methods available at checkout. Payments must be made in full before your order is processed and shipped.

4. Shipping and Delivery

For detailed information about our shipping process, please refer to our Shipping Policy. We aim to deliver your orders within the timeframes mentioned, but we are not responsible for delays caused by external factors such as weather, customs issues, or other shipping delays.

5. Returns and Refunds

If you are not satisfied with your purchase, please refer to our Refund & Returns Policy for instructions on how to return your items and request a refund or exchange. All returns are subject to our approval and must be made in accordance with our policy.

6. Account Registration

You may be required to create an account to place an order on our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

7. User Conduct

When using our website, you agree not to engage in any activity that could damage, disable, or impair the functionality of our website or interfere with other users’ ability to access our services. You agree not to upload or transmit any harmful content, including viruses, malware, or other malicious software.

8. Intellectual Property

All content on the Carup website, including text, images, logos, and trademarks, are the property of Carup or its affiliates and are protected by copyright and other intellectual property laws. You may not use any content from our website without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Carup is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the total amount paid by you for the specific product or service in question.

10. Changes to Terms

Carup reserves the right to modify or update these Terms of Service at any time without prior notice. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please review these terms periodically to stay informed of any changes.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction where Carup operates. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

12. Contact Us

If you have any questions or concerns regarding our Terms of Service, please contact us at:

Email: support@carupgrade.shop

Carup™ Company Information

Brand: Carup™ (Owned by QC AQUATIC CO.,LTD)

U.S. Address: 530 Broadway, New York, NY 10012, USA

Vietnam Office: Khanh Nhon 1, Xa Nhon Hai, Huyen Ninh Hai, Tinh Ninh Thuan, Viet Nam

Phone: +1 7072091331

Email: support@carupgrade.shop

Website: www.carupgrade.shop